Sales and Refund Policy
Please read this agreement carefully, as it contains important information regarding your legal right and remedies.Products and Services
We offer a variety of products and services, including WordPress plugins, theme builder components, web design, marketing, branding services, and advertising solutions.
Refund Time Frame
Customers can request a refund within 30 days of the purchase date.
Non-Refundable Products and Services
Our policy allows for refund of downloadable products within a specified time frame. Services rendered are non-refundable once delivered. Custom web design, marketing services, branding services, and advertising services are non-refundable once work has commenced. If a refund is issued, customers have the moral obligation to delete the plugin/component immediately.
Requesting a Refund
To request a refund, customers must contact us at hello@thefungroupbrand.com with their order details and reason for the return.
Refund Processing
Refunds are processed through the original payment method within 10 business days of approving the refund request.
Store Credit
Instead of a refund, you may opt for store credit, which can be spent in our online extension store.
Notification of Policy Changes
Users will be notified of any changes to our sales and refund policy through a banner on our website and an email to all registered users.